Terminal Steel Equipment Policies
All items, prices and quantities are subject to change.
All items subject to a 14 day return policy.
Returns will be accepted only with prior written authorization. All returns will be subject to a 20% restocking charge. Once the return is approved it must be returned in 10 days.
Returns must be returned freight prepaid.
All orders refused will be subject to a 20% restocking charge and freight costs incurred.
All special orders are to be paid at the time of order.
If your shipment arrived damaged make detailed notes on the bill of lading. The signed delivery receipt indicates the shipment has arrived in good condition and complete. If you fail to specify damage or missing goods there is little Terminal Steel & Equipment Co. can do to help you without a documented freight claim.
You may submit a comment to management at firstname.lastname@example.org
We describe our used equipment as accurately as possible. It is your responsibility in determining the suitability of the equipment. We will be happy to provide you with digital photos or any other information you request.