Question 1

Where are you located?

Accepted Answer

6561 E. 7 Mile Rd., Detroit, MI 48234. Call 313-893-8268 for directions.

Question 2

What types of containers do you sell?

Accepted Answer

Wire, steel, and plastic baskets, boxes, and totes in multiple sizes and styles.

Question 3

What options do you carry for cantilever rack?

Accepted Answer

Commonly 12 ft and 16 ft uprights; 48 in and 60 in arms/bases. Custom cuts and special orders available.

Question 4

What style decking do you carry?

Accepted Answer

New wire decking is double-waterfall with welded supports that sit on the step to prevent bowing.

Question 5

Is your used material in working order?

Accepted Answer

Yes. Used items are sold in good working order; non-working items are refurbished or scrapped.

Question 6

Do your containers stack?

Accepted Answer

Most containers are stackable; many have drop-gates for access when stacked.

Question 7

What capacity is your cantilever racking?

Accepted Answer

Structural I-beam. Typical rating ~15,000 lb per upright; confirm per configuration.

Question 8

What is the capacity of your wire decking?

Accepted Answer

Standard 2,500 lb per sheet; pallet support bars can increase capacity.

Question 9

How quickly can orders be fulfilled?

Accepted Answer

Most orders within 24 hours; custom/bulk orders vary—contact sales@terminalsteel.com.

Question 10

What pallet rack options do you offer?

Accepted Answer

Height, width, capacity options plus accessories to fit your application.

Question 11

Do you buy used racking?

Accepted Answer

Yes. Send photos, sizes, and quantities for an offer.

Question 12

Do you carry self-dumping hoppers?

Accepted Answer

Yes. 1/4, 1/2, 1, 1½, and 2 yard in stock; other sizes short lead time.

Question 13

Do you sell double-sided cantilever?

Accepted Answer

Yes. Modular single or double-sided; linear runs with shared uprights.

Question 14

Can you add casters to baskets?

Accepted Answer

Yes. We stock casters and can weld them to the box/basket you choose.

Question 15

Do you take custom orders for non-standard sizes?

Accepted Answer

Yes—email sales@terminalsteel.com with requirements.

Question 16

Do I need wire decking?

Accepted Answer

Not strictly, but decking reduces drop risk and supports smaller items between beams.

Question 17

What height pallet racks do you stock?

Accepted Answer

Typically 4 ft up to 25–30 ft; we can custom-cut and special-order taller.

Question 18

Do you buy containers?

Accepted Answer

Yes. Send photos, dimensions, and quantities.

Question 19

Can I use wood for shelves?

Accepted Answer

Often not permitted due to fire code. Wire decking provides the required open surface.

Question 20

What payments do you accept?

Accepted Answer

Credit cards, ACH, wire, and offline options—contact sales@terminalsteel.com.

Question 21

What capacity are your pallet racks?

Accepted Answer

Upright-based: ~18,000 lb per upright (lightweight) or ~24,000 lb (standard). Verify per design.

Question 22

Do you sell complete pallet rack units?

Accepted Answer

We sell a la carte to match your exact configuration; we’ll help you select parts/quantities.

Question 23

Do you sell shipping containers?

Accepted Answer

No.

Question 24

Do you ship products?

Accepted Answer

Yes—local delivery by our fleet; LTL/FTL elsewhere. Email or call for arrangements.

Question 25

Do you purchase used material?

Accepted Answer

Yes—if we sell it, we generally buy it (teardrop rack, cantilever, baskets, containers).

Question 26

What do I need to build a basic rack?

Accepted Answer

Teardrop style needs no hardware. A 3-shelf bay uses 2 uprights, 6 beams, 6 wire decks.

1 313.893.8268

Frequently asked questions

Where are you located?

How quickly can I expect my order to be fulfilled?

Do you offer custom orders for non-standard sizes?

What payment methods do you accept?

Do you ship products?

Do you purchase used material?