Terminal Steel & Equipment Co.
Purchase & Privacy Policies
Purchase Policies
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​All items, prices and quantities are subject to change.
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All items subject to a 14 day return policy.
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Returns will be accepted only with prior written authorization. All returns will be subject to a 20% restocking charge.
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Once the return is approved it must be returned in 10 days.
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Returns must be returned freight prepaid.
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All orders refused will be subject to a 20% restocking charge and freight costs incurred.
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All special orders are to be paid at the time of order.
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If your shipment arrived damaged make detailed notes on the bill of lading. The signed delivery receipt indicates the shipment has arrived in good condition and complete. If you fail to specify damage or missing goods there is little Terminal Steel & Equipment Co. can do to help you without a documented freight claim.
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You may submit a comment to management at accounts@terminalsteel.com
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We describe our used equipment as accurately as possible. It is your responsibility in determining the suitability of the equipment. We will be happy to provide you with digital photos or any other information you request.
Privacy Policies
Information entered into our website may be collected and used to measure session information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.​ When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at accounts@terminalsteel.com or send us mail to: 6561 E. 7 Mile Rd., Detroit, Michigan 48234.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.